Oak Lawn · Oak Brook · Orland Park
Insurance & Coverage

Medical conditions. Covered as medical.

Pelvic floor conditions — incontinence, prolapse, fecal incontinence, pelvic pain, hemorrhoids — are medical conditions, not cosmetic concerns. Nearly every commercial plan, Medicare, and most Medicare Advantage plans cover them as such.

Accepted Plans

Plans we work with.

This is the current list. We verify the specific subplan and your specific benefits before your first visit, so there are no surprises on the day of the appointment.

PlanProducts
AetnaAll commercial and Medicare Advantage products
Blue Cross Blue Shield of IllinoisPPO, HMO, and Medicare Advantage
CignaAll commercial products
Devoted HealthMedicare Advantage
HumanaCommercial and Medicare Advantage
MedicareOriginal Medicare Part B
Medicare AdvantageMost Medicare Advantage plans accepted
Meritain HealthCommercial products (administered by Aetna)
UnitedHealthcareAll commercial and Medicare Advantage products

If your plan is not listed here, call us — we may still be in-network through a related product. We also see out-of-network and self-pay patients with transparent up-front pricing.

The Process

Verification, before your visit.

  1. 01

    Request a consultation

    Provide your insurance information through the scheduling page or by phone.

  2. 02

    We verify coverage

    Our team contacts your insurer to confirm in-network status, any authorization requirements, and your specific benefit detail.

  3. 03

    Written estimate

    You receive a written summary of expected coverage and any anticipated out-of-pocket cost before the visit is finalized.

  4. 04

    No surprise billing

    If anything changes during care (e.g., a procedure is recommended), we re-verify and provide an updated estimate before proceeding.

Insurance FAQ

The questions patients ask Dr. Johnson.

Is pelvic floor treatment really covered by insurance?

Yes. Pelvic floor disorders — incontinence, prolapse, fecal incontinence, pelvic pain — are medical conditions. They are not cosmetic, and they are not optional quality-of-life concerns from an insurance perspective. Diagnostic visits, in-office procedures, surgical care, and pelvic floor physical therapy are typically covered under standard medical benefits.

— Lisa L. Johnson, M.D., U.R.P.S.

Is hemorrhoid treatment covered?

Yes — by nearly every commercial plan and by Medicare. Hemorrhoid evaluation and the office-based banding procedure are medical, not cosmetic. Coverage follows standard outpatient procedure benefits.

— Lisa L. Johnson, M.D., U.R.P.S.

How will I know my cost before any procedure?

Our team verifies your specific plan and provides a written estimate of any expected out-of-pocket cost before scheduling any procedure. If a prior authorization is required, our office handles that directly — you do not need to chase it down with your insurer.

— Lisa L. Johnson, M.D., U.R.P.S.

What if you're not in-network with my plan?

We see out-of-network and self-pay patients. Transparent pricing is provided in writing before the visit. Many patients find the cost of a comprehensive PHII evaluation competitive with what they would pay across a fragmented multi-visit workup elsewhere.

— Lisa L. Johnson, M.D., U.R.P.S.

Does Medicare cover what I need?

Original Medicare Part B covers the diagnostic visits, in-office procedures, and surgical care that this practice provides. Medicare Advantage plans typically cover the same services, though specific authorization requirements vary. We verify your specific Medicare Advantage plan before your first visit.

— Lisa L. Johnson, M.D., U.R.P.S.

Ready to verify your plan?

Coverage verification takes about 15 minutes once we have your insurance information. There is no obligation to schedule until you have the written estimate in hand.